Privacy Policy
Protecting your personal details on our website
TIS, knows that you care how information about you is used and
shared and we appreciate your trust in us to do that carefully and sensibly.
By accepting our Website Terms or by visiting https://www.pucho.co.uk/ you
are accepting and consenting to the practices described in this Privacy Policy.
TIS believe it is important to protect Personal Data (as defined
in the Data Protection Act 1998) and we are committed to giving you a personalized
service that meets your needs in a way that also protects your privacy. This
policy explains how we may collect Personal Data about you. It also explains
some of the security measures we take to protect your Personal Data, and tells
you certain things we will do and not do. You should read this policy in
conjunction with the Website Terms.
GDPR COMPLIANCE
The following statement is put in place to insure customers that
The Company is making the website ready for compliance with GDPR.
CONCENT
Consent of these requirements is accepted when prompted by the
website for acceptance to our terms & conditions and privacy policy
agreements at log in.
RIGHT TO ACCESS
The Customer has the right to request for confirmation whether or
not their personal data is being processed and for what purpose, second to that
The Customer is also able to request that a copy of all of their personal data
be provided to them in an electronic format free of charge
RIGHT TO BE FORGOTTEN
The customer reserves the right to request that The Company
deletes all personal data relevant to that party upon request. The Customer
also have the ability to delete their personal data form the website at any
time they wish through the “My Account” page
DATA PORTABILITY
The Company allows the customer to receive their personal data in
a common machine-readable format.
1. Collecting Information
We may collect Personal Data about you from a number of sources,
including the following:
1.1. From you when you agree to take a service or product from
us, in which case this may include your contact details, date of birth, how you
will pay for the product or service and your bank details.
1.2. From you when you contact us with an enquiry or in response
to a communication from us, in which case, this may tell us something about how
you use our services.
1.3. From documents that are available to the public, such as
the electoral register.
2. Using Your Personal Information
2.1.Personal Data about our customers is an important part of
our business and we shall only use your Personal Data for the following
purposes and shall not keep such Personal Data longer than is necessary to
fulfil these purposes:
2.1.1. To help us to identify you when you contact us.
2.1.2. To help us to identify accounts, services and/or products
which you could have from us or selected partners from time to time. We may do
this by automatic means using a scoring system, which uses the Personal Data
you have provided and/or any information we hold about you and Personal Data
from third party agencies (including credit reference agencies).
2.1.3. To help us to administer and to contact you about
improved administration of any accounts, services and products we have provided
before, do provide now or will or may provide in the future.
2.1.4. To allow us to carry out marketing analysis and customer
profiling (including with transactional information), conduct research,
including creating statistical and testing information.
2.1.5. To help to prevent and detect fraud or loss.
2.1.6. To allow us to contact you in any way (including mail,
email, telephone, visit, text or multimedia messages) about products and
services offered by us and selected partners unless you have previously asked
us not to do so.
2.1.7. We may monitor and record communications with you
(including phone conversations and emails) for quality assurance and
compliance.
2.1.8. We may check your details with fraud prevention agencies.
If you provide false or inaccurate information and we suspect fraud, we will
record this.
2.2. We will not disclose your Personal Data to any third party
except in accordance with this Privacy Policy.
2.3. We may allow other people and organizations to use Personal
Data we hold about you in the following circumstances:
2.3.1. If we, or substantially all of our assets, are acquired
or are in the process of being acquired by a third party, in which case
Personal Data held by us, about our customers, will be one of the transferred
assets.
2.3.2. If we have been legitimately asked to provide information
for legal or regulatory purposes or as part of legal proceedings or prospective
legal proceedings.
2.3.3. We employ companies and individuals to perform functions
on our behalf and we may disclose your Personal Data to these parties for the
purposes set out in clause 2.1 or, for example, for fulfilling orders,
delivering packages, sending postal mail and email, removing repetitive
information from customer lists, analyzing data, providing marketing
assistance, providing search results and links (including paid listings and
links), processing credit and debit card payments and providing customer
service. Those parties are bound by strict contractual provisions with us and
only have access to Personal Data needed to perform their functions, and may
not use it for other purposes. Further, they must process the Personal Data in
accordance with this Privacy Policy and as permitted by the Data Protection Act
1998. From time to time, these other people and organizations to whom we may
pass your Personal Data may be outside the European Economic Area. We will take
all steps reasonably necessary to ensure that your Personal Data is treated
securely and in accordance with this Privacy Policy and the Data Protection Act
1998.
2.4. Where you give us Personal Data on behalf of someone else,
you confirm that you have provided them with the information set out in this Privacy
Policy and that they have not objected to such use of their Personal Data.
2.5. In connection with any transaction which we enter into with
you:
2.5.1. We may carry out credit and fraud prevention checks with
one or more licensed credit reference and fraud prevention agencies. We and
they may keep a record of the search. Information held about you by these
agencies may be linked to records relating to other people living at the same
address with whom you are financially linked. These records will also be taken
into account in credit and fraud prevention checks. Information from your
application and payment details of your account will be recorded with one or
more of these agencies and may be shared with other organizations to help make
credit and insurance decisions about you and members of your household with
whom you are financially linked and for debt collection and fraud prevention.
This includes those who have moved house and who have missed payments.
2.5.2. If you provide false or inaccurate information to us and
we suspect fraud, we will record this and may share it with other people and organizations.
We, and other credit and insurance organizations, may also use technology to
detect and prevent fraud.
3. Protecting Information
We have strict security measures to protect Personal Data.
3.1. We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software, which encrypts
information you input.
3.2. We reveal only the last five digits of your credit card
numbers when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing.
3.3. We maintain physical, electronic and procedural safeguards
in connection with the collection, storage and disclosure of personally
identifiable customer information. Our security procedures mean that we may
occasionally request proof of identity before we disclose personal information
to you.
3.4. It is important for you to protect against unauthorized
access to your password and to your computer. Be sure to sign off when you
finish using a shared computer.
4. The Internet
4.1. If you communicate with us using the Internet, we may
occasionally email you about our services and products. When you first give us
Personal Data through the Website, we will normally give you the opportunity to
say whether you would prefer us not to contact you by email. You can also
always send us an email (at the address set out below) at any time if you
change your mind.
4.2. Please remember that communications over the Internet, such
as emails and webmails (messages sent through a website), are not secure unless
they have been encrypted. Your communications may go through a number of
countries before they are delivered - this is the nature of the Internet. We
cannot accept responsibility for any unauthorized access or loss of Personal
Data that is beyond our control.
4.3. We may use 'cookies' to monitor how people use our site.
This helps us to understand how our customers and potential customers use our
website so we can develop and improve the design, layout and function of the
sites. A cookie is a piece of information that is stored on your computer's
hard drive through your browser, to recognize your browser and which records
how you have used a website. This means that when you go back to that website,
it can give you tailored options based on the information it has stored about
your last visit. You can normally alter the settings of your browser to prevent
it from accepting cookies.
4.4. If you do not want us to use cookies in your browser, you
can set your browser to reject cookies or to tell you when a website tries to
put a cookie on your computer. However, you may not be able to use some of the
products or services on our website without cookies.
5. Turning Off Cookies in Different Browsers
The Help menu on the menu bar of most browsers will tell you how
to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie and how to disable cookies altogether.
Additionally, you can disable or delete similar data used by browser add-ons,
such as Flash cookies, by changing the add-ons settings or visiting the website
of its manufacturer.
6. Links
6.1. The Website may include third-party advertising and links
to other websites. We do not provide any personally identifiable customer
Personal Data to these advertisers or third-party websites.
6.2. These third-party websites and advertisers, or Internet
advertising companies working on their behalf, sometimes use technology to send
(or "serve") the advertisements that appear on the Website directly
to your browser. They automatically receive your IP address when this happens.
They may also use cookies, JavaScript, web beacons (also known as action tags
or single-pixel gifs), and other technologies to measure the effectiveness of
their ads and to personalize advertising content. We do not have access to or
control over cookies or other features that they may use, and the information
practices of these advertisers and third-party websites are not covered by this
Privacy Policy. Please contact them directly for more information about their
privacy practices. In addition, the Network Advertising Initiative offers
useful information about Internet advertising companies (also called "ad
networks" or "network advertisers"), including information about
how to opt-out of their information collection.
6.3. We exclude all liability for loss that you may incur when
using these third party websites.